Job description

Role & responsibilities

  • Provide quick and precise answers to customer and consumer complaints. Investigate root cause in collaboration with the plant management team. Clearly communicate the investigation results to all stakeholders and be involved in complaint reduction projects.
  • Manage the RM-PM and products non-conformance system by filling out required reports, and following up with outside suppliers or internal stakeholders accordingly to effectively resolve and prevent the reoccurrence of the non-conformities.
  • Maintains the quality and food safety documentation up to date at the plant level, including product specifications.
  • Monitor and verify compliance to our Quality System by a thorough review of all records and forms linked to product quality and food safety. Follows up accordingly in case of non-conformances.
  • Perform internal/external audits and inspections related to the food safety and quality system and laboratory management. Support the plant team during internal, third party or government inspections and audits.
  • Manage the plant master training file, ensuring all associates go through all required training in a timely manner. Provide training on quality and food safety programs.
  • Plan and execute the tests and controls mandated through our Quality System.
  • Provide support to the plant team on continuous improvement projects, following up on corrective actions and customer requests.
  • Prepare and continue maintaining Key Performance Indicator trend reports.

Preferred candidate profile

  • Min. 5 years in Food & Beverage industry (Meat/Poultry/Fish industry experience desirable);
  • In-depth experience and knowledge in Hygiene, Quality Control, Quality Assurance, Food Safety, Environment and OHSAS (i.e., experience in ISO 9001, FSSC 22000, ISO 14000, and ISO 18000), Quality-GMP-Hygiene & Food Safety Training.
  • Experience in Halal is desirable.
  • Experience in ISO 17025:2005 (NABL) accredited lab is desirable.
  • Good Experience in independently handling the QA department in inter-department coordination.
  • Post-Graduate in Microbiology / Food Science & Technology Analytical Chemistry / Biotechnology / Biochemistry


Interested candidates can share their on nibhosale@allana.com